Contact
Contact Us
Thank you for visiting our shoe store! We value your feedback and are here to assist you with any questions or concerns you may have. Please feel free to reach out to us using any of the methods below:
Customer Support
Our dedicated customer support team is available to assist you Monday through Friday, from 9:00 AM to 6:00 PM (EST).
- Phone: (02) 9212 3966
- Email: reginacoshoes@gmail.com
Frequently Asked Questions
Before contacting us, we recommend checking our FAQ page. It contains answers to common questions about orders, returns, sizing, and more. You may find the information you're looking for right there.
Order Inquiries
If you have questions about an existing order or need assistance with tracking, please include the following details in your message:
- Order number
- Name used for the order
- Date of purchase
Exchanges
For exchanges, please refer to our Returns Policy page for detailed instructions and eligibility criteria. If you need further assistance, please provide the following information:
- Order number
- Item(s) to be returned/exchanged
- Reason for return/exchange
Wholesale Inquiries
If you're interested in partnering with us for wholesale purchases, please reach out to our wholesale team using the following contact details:
- Email: reginacoshoes@gmail.com
- Phone: (02) 9212 3966
General Inquiries and Feedback
We welcome any general inquiries or feedback you may have. Whether you want to share your shopping experience, suggest improvements, or inquire about a product, we're here to listen. Please provide as much detail as possible in your message.
Opening hours
Monday to Friday 9am to 9pm (GMT)
Saturday 10am to 6pm
Sunday 10am to 4pm