Contact

Contact Us

Thank you for visiting our shoe store! We value your feedback and are here to assist you with any questions or concerns you may have. Please feel free to reach out to us using any of the methods below:

Customer Support

Our dedicated customer support team is available to assist you Monday through Friday, from 9:00 AM to 6:00 PM (EST).

Frequently Asked Questions

Before contacting us, we recommend checking our FAQ page. It contains answers to common questions about orders, returns, sizing, and more. You may find the information you're looking for right there.

Order Inquiries

If you have questions about an existing order or need assistance with tracking, please include the following details in your message:

  • Order number
  • Name used for the order
  • Date of purchase

Exchanges

For exchanges, please refer to our Returns Policy page for detailed instructions and eligibility criteria. If you need further assistance, please provide the following information:

  • Order number
  • Item(s) to be returned/exchanged
  • Reason for return/exchange

Wholesale Inquiries

If you're interested in partnering with us for wholesale purchases, please reach out to our wholesale team using the following contact details:

General Inquiries and Feedback

We welcome any general inquiries or feedback you may have. Whether you want to share your shopping experience, suggest improvements, or inquire about a product, we're here to listen. Please provide as much detail as possible in your message.

Opening hours

Monday to Friday 9am to 9pm (GMT)
Saturday 10am to 6pm
Sunday 10am to 4pm